Warranty, Effective January 1, 2017

In addition to the following terms, DKW Remotes has a no refund policy countered by an excellent warranty. Buyers remorse, inability to communicate, or loss of employment are not valid reasons for inter company communications

Limited Warranty

Subject to the terms and conditions below, DKW Remotes,  warrants to its original retail purchaser that new DKW Remotes equipment sold after the effective date of this limited warranty is free of defects in material and workmanship at the time of payment.

Within the warranty periods listed below, DKW Remotes will repair or replace any warranted parts or components that fail due to such defects in material or workmanship. The method utilized will be at our discretion. DKW Remotes must be notified in writing within (7) days of such defect or failure, at which time DKW Remotes will provide instructions on the warranty claim procedures to be followed.

DKW Remotes shall honor warranty claims on warranted equipment listed below in the event of such a failure within the warranty time periods. All warranty time periods start at the time of purchase of the equipment to the original end-user purchaser.

1. 3 Year Parts 3 Year Labour (excluding water and physical damage)

All items sold excluding Items 2 & 3.

2. 12 Months Parts 12 Months Labour

Batteries

3. These following items have no expectation of warranty as they are a consumable and wearable part

Thumb Remote and mechanical buttons.

DKW Remotes - Limited Warranty shall not apply to:

1. Units operated outside of temperature guidelines (-40C to 85C), or parts that fail due to normal wear. Unit logs temperatures outside these bounds.

2. Equipment that has been modified by any party other than DKW Remotes, or equipment that has been improperly installed, improperly operated or misused based upon industry standards, or equipment which has not had reasonable and necessary maintenance, or equipment which has been used for operation outside of the specifications for the equipment.

Limitation of Liability

You expressly acknowledge and agree that, to the extent permitted by applicable law, use of the product is at your sole risk and that the entire risk as to satisfactory quality, performance, accuracy and effort is with you. We do not assume any liability for any special, indirect, incidental, punitive, or consequential damages of any kind whatsoever, including but not limited to loss of profit or revenue, loss of data, loss of use of the product or any associated equipment, cost of any replacement goods or substitute equipment, or loss of use during the period the product is being replaced or repaired. Without limiting the generality of the foregoing, in the event of a product replacement, we are not liable for any associated financial loss or consequential damages of any kind.

Further, in no event will we be liable for any accident, injury, death, loss, judgement or other claim related to or resulting from the use of this product. We specifically advise you, the consumer, against using DKW Remotes products in a manner inconsistent with the agreement, our online tutorials, and other accompanying documentation. In no event will DKW Remotes be liable for damages in excess of the original product purchase price. 

The Wizard of Rod