New Shipping Instructions Form (Sep. 4 2023)

This page will allow you to submit your information, and description of the equipment. Then, we will review the submitted form and email you the required mailing instructions. The next step of inspecting/repairing your under warranty equipment.

DAMAGE BY WATER CORROSION: If your unit is opened and inspected for operation and the cause for the inspection is corrosion by water, if the unit cannot be repaired economically, the unit will not be reassembled and be decommissioned.

LEADTIME ON REPAIR: The current reasonable expectation of repair leadtime is lengthy and if first come first served basis.

The Wizard of Rod